Anger and conflicts are two things that are unavoidable and undeniable, whether in life or at work. Today's lifestyle and cultures have added to the despair. If not managed or appropriately resolved, anger and conflicts deal a blow to an individual's quality of life and health. It has a direct effect on relationships, family and work atmosphere. This course aims to help you understand how to deal with anger and conflict by offering the best and most tested anger management and conflict resolution techniques and strategies. You will gain insight into how anger and conflicts work or escalate and the best approaches to manage, handle or deal with them.